RETURNS AND EXCHANGES

1) BEFORE making a return, please make sure you meet the following conditions:

The item is in its original packaging
The request must be made within 14 days (from the date of delivery)
The item has never been washed or worn; it must be in its original condition.
Tags must be attached to the item.
Once the package has been sent to the address listed below, you must send us proof of shipment.
2) Contact us by email at Laparisienneofficielle@gmail.com to receive assistance from our customer support team.

3) Return the desired items by following the instructions provided by our after-sales service. Return shipping costs are the customer’s responsibility.

Return address:

Warehouse No. 1, 5th Floor, Block B, Building 16, Shapuwei Industrial and Entrepreneurial Zone, Songgang Street, Bao'an District, Shenzhen, Guangdong Province

Return address contact: 18387389714.

Customer Service Phone: +33 7 56 95 30 57
Open from 9:00 AM to 12:00 PM and from 2:00 PM to 4:00 PM.

La Parisienne not responsible for incorrect addresses provided by the customer and reserves the right to refuse:

A return sent or requested after the return deadline, which is 14 days after receiving your order.
An item that is not in its original condition.


REFUND/CREDIT NOTE
Refunds are processed within 7 to 14 days, depending on your payment method (Mastercard or Visa credit card).
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If you receive a gift card or credit note from our store, it will be valid for six months from the date of issue and can be used on all products in our store.
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La Parisienne committed to providing the best possible experience for our customers and assures you that your satisfaction is our top priority.