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14-day money-back guarantee. If you are not satisfied, simply return the product for a full refund.

How long does it take to receive my product after placing an order?

Once your order is confirmed, the product is usually shipped within 24 to 48 hours.

What should I do if my product arrives damaged or I have received the wrong item?

If you receive a damaged product or the wrong item, please contact us immediately via our customer service. We will arrange an exchange or refund depending on your preference.

Do you provide parcel tracking information?

Yes, you will receive a tracking number in your confirmation email after placing your order.