FEEDBACK AND EXCHANGES

1) BEFORE making a return, please ensure that you meet the following conditions:

The item must be in its original packaging
The request must be made within 14 days (from the date of delivery)
The item must never have been washed or even worn, and must be in its original condition.
Labels must be attached to the item
Once the package has been sent to the address below, you must send us proof of dispatch.
2) Contact us by e-mail at Laparisienneofficielle@gmail.com to be taken care of by our customer support team.

3) Return the desired items following the instructions given by our customer service department. Return shipping costs are at the customer's expense. Please note that we do not have a return address in Europe. International returns are at your expense. Return address :

 Address: 5th Floor, Block B, 16 Building,Shapuwei Industrial Zone, Songgang District, Shenzhen, China

Zip code: 518105

TEL : 18387389714

La Parisienne is not responsible for address errors on the part of the customer and reserves the right to refuse :

A return sent or indicated after the return deadline of 14 days after receipt of your order
An item not in its original condition.


REFUNDS/ACQUISITIONS
Refunds will be issued within 7 to 14 days, depending on your method of payment (Mastercard or Visa).
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In the case of a voucher, it will be valid for six months from the date of issue and can be used on any product in our store.
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La Parisienne is committed to providing the best possible experience for our customers, and assures you that your satisfaction is our top priority.