TERMS AND CONDITIONS OF SALE
These general conditions of sale (hereinafter the "General Conditions" or "General Sales Conditions" or "GSC") apply to any purchase made by an individual with consumer status (hereinafter the "Customer"), on the website : Laprisienne-officielle.com (hereinafter referred to as the "Site") from AEJ CORP LTD, a company incorporated under British law with a share capital of 1000 GPB, registered under number 15099234, whose registered office is located at 126 East Ferry Road, Canary Wharf, Dept 5394, London, England, E14 9FP, head office represented by its director, Mr Jules COTTEREAU, duly authorized for the purpose hereof (hereinafter referred to as the "Company"), email address: aejcorpltd@gmail.com telephone number: 0771949714 (hereinafter referred to as "the Seller").
These General Terms and Conditions of Sale govern the sale and delivery of Products ordered by Customers from the Vendor via the Site.
They are accessible and printable at any time via a hypertext link available on the Site's home page.
IMPORTANT
Any Order placed on the Site implies the Customer's unreserved acceptance of these General Terms and Conditions of Sale.
Definitions : In these General Terms and Conditions of Sale, the terms used below have the following meanings:
"Customer" refers to the Vendor's co-contractor, who guarantees to be a consumer as defined by French law and jurisprudence. As such, it is expressly stipulated that the Customer is a natural person acting for purposes that do not fall within the scope of his commercial, industrial, craft, liberal or agricultural activity.
"Order": refers to the purchase of Products by a Customer on the Site.
"Account": refers to the space dedicated to the Customer and associated with all the data provided by the Customer, hosted on the Site. Access to the Account is via the Customer's Identifiers.
"Identifiers": refers to the e-mail address or identifier chosen at registration and the password chosen by the Customer, required to access his/her Account on the Site.
"Delivery": refers to the first presentation of the Products ordered by the Customer at the delivery address indicated at the time of the Order.
"Products": refers to all Products marketed by the Vendor on the Site, i.e. rare Products (Scarf, Kimono, Dress, Beret, etc.). "Site": refers to the Seller's website accessible at the following address: Laparisienne-officielle.com "Territory": refers to Metropolitan France.
Subject
These General Terms and Conditions of Sale govern the sale of Products by the Vendor via the Site.
The Customer is clearly informed and acknowledges that the Site is intended for both consumers and professionals, but that these General Terms and Conditions of Sale govern only the sale of Products on the Site to consumers.
Acceptance of terms and conditions
Le Client s'engage à lire attentivement les Conditions Générales de Vente présentes et les accepter expressément, avant de procéder au paiement d'une Commande de Produits passés sur le Site.
Les Conditions Générales présentes sont référencées en bas de chaque page du Site au moyen d'un lien accessible à l'adresse suivante Laparisienne-officielle@gmail.com et doivent être consultées avant de passer la Commande. Le Client est invité à lire attentivement, télécharger, imprimer les Conditions Générales de Vente et à en conserver une copie.
Le Vendeur conseille au Client de lire les Conditions Générales de Vente à chaque nouvelle Commande, la dernière version desdites CGV s'appliquant à toute nouvelle Commande de Produits.
En cliquant sur le bouton « Ajouter au panier » pour passer la Commande puis sur le second « Valider la commande » pour confirmer ladite Commande, le Client reconnaît avoir lu, compris et accepté les Conditions Générales sans limitation ni condition.
Commande de produits sur le site Pour pouvoir acheter un Produit, le Client doit être âgé d'au moins dix-huit (18) ans et/ou disposer de la capacité légale et être un consommateur.
5.1. Caractéristiques des Produits
Le Vendeur s'engage à présenter de manière claire, lisible et compréhensible les caractéristiques essentielles des Produits et les informations obligatoires que le Client doit recevoir en vertu de la législation française et à en vérifier l'exactitude.
Ces caractéristiques et informations figurent sur les fiches produits présentes sur le Site.
Ces fiches contiennent notamment la description, la composition, le format, les d'utilisation et le prix du Produit.
Le Client s'engage Ă lire attentivement ces informations avant de passer une Commande sur le Site.
Tous les Produits vendus par le Vendeur sur le Site sont conformes à la législation européenne en vigueur et aux normes applicables en France.
Le Client sera tenu de lire attentivement les différents avertissements figurant sur les fiches décrivant les Produits et notamment les différents conseils d'utilisation avant de procéder à toute Commande.
5.2. Procédure de Commande
Les Commandes de Produits sont transmises directement sur le Site. Pour exécuter une Commande, le Client doit suivre les étapes décrites ci-dessous (veuillez noter cependant qu'en fonction de la page de démarrage du Client, les étapes peuvent légèrement différer).
5.2.1. Sélection des Produits et options d'achat
Le Client devra sélectionner le(s) Produit(s) de son choix en cliquant sur le(s) Produit(s) concerné(s) et en sélectionnant les quantités souhaitées. Une fois le Produit sélectionné, le Produit est placé dans le panier du client. Ce dernier peut ensuite ajouter à son panier autant de Produits qu'il le souhaite.
5.2.2. Commandes
Une fois les Produits sélectionnés et placés dans son panier, le Client doit cliquer sur le panier et vérifier que le contenu de sa Commande est correct (y compris la quantité, les caractéristiques et les références des Produits commandés, l'adresse de facturation, le moyen de paiement et le prix) avant de valider son contenu. Une fois que le Client aura validé le contenu du panier et qu'il se sera identifié / inscrit, s'affichera à son attention un formulaire en ligne complété automatiquement et récapitulant le prix, les taxes applicables et les frais de livraison. Le Client peut alors procéder au paiement des Produits selon le moyen de paiement choisi, en suivant les instructions figurant sur le Site et fournir toutes les informations nécessaires à la facturation et à la Livraison des Produits. Concernant les Produits pour lesquels des options sont disponibles, ces références spécifiques lorsque les bonnes options ont été sélectionnées. Les Commandes passées doivent comprendre toutes les informations nécessaires au bon traitement de la Commande.
5.2.3. Accusé de réception
Once all the steps described above have been completed, a page appears on the Site to acknowledge receipt of the Customer's Order. A copy of the Order acknowledgement is automatically sent to the Customer by e-mail, provided that the e-mail address given on the registration form is correct.
It is specified that the Order summary and confirmation e-mail may be retained and printed by the Customer.
5.2.4. Billing
During the Order procedure, the Customer must enter the information required for invoicing (the sign (*) indicates the mandatory fields that must be filled in for the Customer's Order to be processed by the Vendor. In particular, the Customer must clearly indicate all information relating to Delivery, in particular the exact Delivery address, as well as any access code to the Delivery address. The Customer must also specify the chosen method of payment. Neither the order form, which the Customer remains online, nor the acknowledgement of receipt of the Order, will be sent to the Customer. 5.3 .
Order date the Order The date of the Order is the date
on which the Vendor acknowledges online receipt of the Order displayed in euros inclusive of all taxes (VAT), as well as the applicable delivery charges (excluding packaging and gifts, depending on the delivery address and the carrier or delivery method chosen). In particular, prices include Value Added Tax (VAT) at the rate applicable on the Order date. Any change in the applicable rate may have an impact on the price of the Products from the date on which the new rate comes into force. The applicable VAT rate is expressed as a percentage of the value of the Product sold. The prices of the Vendor's suppliers are subject to change. Consequently, the prices indicated on the Site may change. They may also be modified in the event of special offers or sales. The prices indicated are valid unless there is a gross error. The applicable price is that indicated on the Site on the date the Order is placed by the Customer. 5.5. Product availability
The Vendor undertakes to deliver the Product on the date or within the period indicated to the Customer, unless the parties have agreed otherwise. The unavailability of a Product is indicated on the page of the Product concerned. In any event, if unavailability was not indicated at the time the Order was placed, the Vendor undertakes to inform the Customer without delay if the Product is unavailable. In the In the event that a Product is unavailable, the Vendor may, if the parties so agree, offer a similar item.
Alternative Products of equivalent quality and price, accepted by the Customer. If the Customer decides to cancel his Order for unavailable Products, he will obtain a refund of all sums paid for the unavailable Products no later than fourteen (14) days following the date on which the contract was issued.
Online notification. Within 5 days of shipment of Products purchased on the Site, the Customer will receive an e-mail allowing him to leave a review of his purchasing experience.
The Product review will be visible on the Product sheet and on the Site home page.
In the context of the publication of online reviews on the Site, the Seller hereby specifically undertakes to provide users with fair, clear and transparent information on the publication and processing of online reviews. In this respect, the Vendor undertakes in particular to display the date of the notice and any updates.
The Vendor moderates reviews on the basis of the following criteria: prejudicial, defamatory, racist or illicit content.
The Seller may classify published online reviews according to the following criteria:
- The date of the review and the date of each update;
- The date of the consumer experience concerned by the review.
In the event of control exercised over reviews, the Vendor undertakes to ensure that the processing of personal data carried out in this context complies with French law no. 78-17 of January 6, 1978 on data processing, data files and individual liberties, as amended, and with the RGPD.
No consideration is provided by the Vendor in exchange for a Customer submitting a review.
The Vendor has set up a free feature enabling any user to report a problem with a review, by sending an e-mail to : Laparisienneofficielle@gmail.com
After the event, and in the event of a relevant report, the Vendor undertakes to delete a review if it :
- Does not comply with these General Terms and Conditions of Sale;
- Contains prejudicial, defamatory, racist or illicit content.
Right of withdrawal
The terms and conditions of the right of withdrawal are set out in the "Withdrawal Policy", which is available in Appendix 2 hereto.
8.1. Means of payment
The Customer may pay for Products online on the Site by the means proposed by the Vendor, i.e. by :
- Credit card.
In this respect, it is specified that all information relating to the supply on the Site is not stored and is used directly by our partner Shopify Payments according to a payment security module.
8.2. Payment date
In the case of a single payment by credit card, the Customer's account will be debited as soon as the Product Order is placed on the Site.
In the case of partial delivery, the total amount will be debited from the Customer's account at the earliest when the first parcel is dispatched.
If the Customer decides to cancel his/her Order for unavailable Products, the refund will be made in accordance with the last paragraph of article 5.5 of these General Terms and Conditions.
8.3. Refusal of payment
If the bank refuses to debit a card or other means of payment, the Customer must contact the Vendor's Customer Service Department in order to pay for the Order by any other valid means of payment accepted by the Vendor.
In the event that, for any reason whatsoever, opposition, refusal or other, the transmission of the flow of money due by the Customer proves impossible, the Order will be cancelled and the sale automatically terminated.
Transfer of ownership
The Vendor remains the owner of the Products delivered until full payment has been received from the Customer.
The above provisions do not preclude the transfer to the Customer, at the time when the latter or a third party designated by him takes physical possession of the Product, of the risks of loss or damage to the Products subject to retention of title, as well as the risks of damage which they may cause.
In the event of delivery to a carrier other than the one proposed by the Seller, the risk of loss or damage to the Product is transferred to the Customer upon delivery of the Product to the carrier.
Delivery
The terms and conditions of Product Delivery are set out in the "Delivery Policy" referred to in Appendix 3 hereto.
Liability
The Vendor may not be held liable in the event of non-performance or improper performance of contractual obligations attributable to the Customer, in particular when entering his Order.
The Vendor shall not be held liable, or be deemed to have failed, for any delay or non-fulfilment of any of its obligations described in these GCS, when the cause of the delay or non-fulfilment is linked to a case of force majeure as defined by the case law of the French Courts and Tribunals. It is further specified that the Vendor has no control over websites which are directly or indirectly linked to the Site. Consequently, the Vendor accepts no responsibility for the information published on these sites. Links to third-party websites are provided for information purposes only, and no guarantee is given as to their content.
Force majeure
The Seller shall not be held liable if the non-performance or delay in the performance of any of its obligations described in these GCS is due to force majeure. In contractual matters, force majeure occurs when an event beyond the debtor's control, which could not reasonably have been foreseen when the contract was concluded and whose effects cannot be delayed by appropriate measures, prevents the debtor from fulfilling its obligation. If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the contract. If the impediment is definitive, the contract is terminated ipso jure and the parties are released from their obligations under the conditions set out in articles 1351 and 1351-1 of the French Civil Code. In the event of the survival of a suspected event, the Vendor will endeavour to inform the Customer as soon as possible.
Personal data
All consumers have the option of registering free of charge on the BLOCTEL telephone cold calling opposition list: https://www.bloctel.gouv.fr/. In accordance with law no. 2020-901 of July 24, 2020 aimed at regulating telephone canvassing and combating fraudulent calls, any professional reserves the right to canvass a consumer registered on the telephone canvassing opposition list, including when this involves offering the consumer products or services relating to or complementary to the subject of the current contract or of a nature to improve its performance or quality.
On the Site, the Vendor collects personal data concerning its Customers as part of the management of information requests, the management and monitoring of Accounts and contracts, the management of Product Orders and Deliveries, the management of payment, the proper functioning and ongoing improvement of the Site, the management of requests for rights arising from the RGPD and, if the Customer has expressly chosen this option, to send the Customer newsletters and commercial offers,unless the Customer no longer wishes to receive such communications from the Vendor.
In this respect, the Customer is invited to consult the Vendor's Privacy Policy, which is available at the following address: Laparisienne-officielle.com: Laparisienne-officielle.com, which will provide further information on the protection of personal data, the processing carried out via the Site and how to exercise their rights.
Complaints - customer services
The Vendor has made available to the Customer a "Customer Telephone Service" on the following number :
0771949714 (toll-free number) available Monday to Thursday, 10am to 3pm.
Any written complaint from the Customer must be sent by post to the following address AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdom or by
e-mail to the following address Laprisienneofficelle@gmail.com
Intellectual property
All visual and audio elements of the Site, including the underlying technology used, are protected by copyright, trademark and/or patent law. These elements are the exclusive property of the Vendor, or the Vendor has been granted a license to use them commercially.
Any person who publishes a website and wishes to create a direct hypertext link to the Site must request the Vendor's authorization in writing.
Under no circumstances will this authorization from the Vendor be granted on a permanent basis. This link must be removed at the Vendor's request. Hypertext links to the Site using techniques such as framing or in-line linking are strictly prohibited. Any representation or reproduction, in whole or in part, of the Site and its contents, by any process whatsoever, without the Vendor's express prior authorization, is prohibited and shall constitute an infringement punishable by the provisions of the French Intellectual Property Code. Acceptance of these General Terms and Conditions of Sale constitutes recognition by the Customer of the Vendor's intellectual property rights and an undertaking to respect them.
Validity of general terms and conditions
Any change in current legislation or regulations, or any decision by a competent court invalidating one or more clauses of the current General Terms and Conditions of Sale shall not affect the validity of the current General Terms and Conditions of Sale. Any such modification or decision shall in no way authorize Customers to disregard the present General Terms and Conditions of Sale.
Modification of general terms and conditions
These General Terms and Conditions of Sale apply to all orders placed online on the Site, as long as the Site is available online.
The General Conditions are dated precisely and may be modified and updated by the Vendor at any time. The General Conditions applicable are those in force at the time of the Order. Suggested modifications to the General Conditions will not apply to Products already purchased.
Jurisdiction and applicable law
These terms and conditions and the relationship between the customer and the seller are governed by French law. Any dispute relating to the conclusion, interpretation, performance or termination of the present contract shall be submitted to the Paris court of law, which shall have exclusive jurisdiction, including in summary proceedings or by petition, notwithstanding multiple defendants, incidental claims, warranty appeals, emergency proceedings, by summary proceedings or by petition.
However, prior to any recourse, the Customer is invited to contact the Vendor's complaints department.
If no agreement is reached, or if the Customer can prove that he has previously attempted to resolve his dispute directly with the Vendor by means of a written complaint, an optional mediation procedure will be proposed, conducted in a spirit of loyalty and good faith, with a view to reaching an amicable agreement in the event of any dispute relating to the present GTCS, including those concerning its validity.
To initiate this mediation, the Customer may contact the Vendor's consumer mediator :
Name : MCP MÉDIATION
Contact details :
Tel: 01 40 61 03 33
Address: 12 square Desnouettes 75015 Paris
Any consumer may also use the European online dispute resolution platform accessible at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm event=main.home2.show&lng=EN. The party wishing to initiate the mediation process must first inform the other party by registered letter with acknowledgement of receipt to the following postal address: AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdom stating the details of the dispute. The Customer remains free to accept or refuse recourse to mediation and, in the event of recourse to mediation, each party is free to accept or refuse the solution proposed by the mediator.
Should mediation fail, the dispute will be referred to the competent court designated above.
Appendix 1 - Legal warranties
In addition to the commercial warranties that the Vendor may offer for certain Products, all Customers benefit from "legal" warranties for all Products, which are detailed below, in accordance with article L. 221-5 of the French Consumer Code:
The consumer has a period of two years from the date of delivery of the good to obtain the implementation of the legal guarantee of conformity in the event of the appearance of a defect of conformity. During this period, the consumer is only required to establish the existence of the lack of conformity, and not the date of its appearance.
Where the contract for the sale of goods provides for the supply of digital content or a digital service on a continuous basis for a period of more than two years, the legal warranty applies to this digital content or digital service throughout the period of supply. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or service, and not the date of its appearance.
The legal warranty of conformity obliges the professional, where applicable, to provide all updates necessary to maintain the conformity of the good.
The legal warranty of conformity entitles the consumer to repair or replacement of the good within thirty days of his request, free of charge and without any major inconvenience for him.
If the good is repaired under the legal warranty of conformity, the consumer benefits from a six-month extension of the initial warranty. If the consumer asks for the good to be repaired, but the seller requires it to be replaced, the legal warranty of conformity is renewed for a period of two years from the date of replacement of the good.
The consumer may obtain a reduction in the purchase price by keeping the good, or terminate the contract by obtaining a full refund against return of the good, if :
1Âş The trader refuses to repair or replace the goods;
2Âş The goods are repaired or replaced after a period of thirty days;
3Âş The repair or replacement of the good causes major inconvenience to the
inconvenience for the consumer, in particular where the consumer definitively bears the cost of
or removal of the non-conforming good, or if the consumer bears the installation costs of the repaired or replacement good;
4Âş The non-conformity of the good persists despite the seller's attempt to bring the good into conformity.
attempt to bring the good into conformity.
The consumer is also entitled to a reduction in the price of the goods, or to rescission of the contract, if the lack of conformity is so serious as to justify immediate price reduction or rescission of the contract. In such cases, the consumer is not obliged to request repair or replacement of the goods beforehand.
The consumer is not entitled to have the sale rescinded if the lack of conformity is minor.
Any period of immobilization of the good with a view to its repair or replacement suspends the warranty, which remains in force until delivery of the reconditioned good.
The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the French Consumer Code.
Any seller who obstructs the implementation of the legal warranty of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual sales (article L. 241-5 of the French Consumer Code).
Consumers are also covered by the legal warranty for hidden defects under articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the good is kept, or to a full refund in exchange for the return of the good.
Appendix 2: Withdrawal policy
Principle of withdrawal
In principle, the Customer has the right to withdraw from the contract by returning or returning the Product to the Vendor, without giving any reason, except in the case of Products likely to deteriorate or expire rapidly, in accordance with Article L. 221-28 of the French Consumer Code.
The Customer shall bear the direct cost of returning the goods.
To this end, the Product must be returned or restituted at the latest within fourteen (14) days following communication of the decision to withdraw, unless the Vendor offers to collect the Product itself.
Withdrawal period
The withdrawal period expires fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the goods.
In the event that the Customer has ordered several Products via a single Order giving rise to several Deliveries (or in the case of an Order for a single Product delivered in several batches), the withdrawal period will
will expire fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good (or batch).
In the event of delivery of the Product in several batches of parts, the withdrawal period will expire fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last batch or part.
Notification of right of withdrawal
To exercise his right of withdrawal, the Customer must notify his decision to withdraw by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail) to the following address Laprisienneofficielle@gmail.com
Alternatively, you can use the form below:
Withdrawal form
(Please complete and return this form only if you wish to withdraw from the contract)
For the attention of La Parisienne
I hereby notify you of my withdrawal from the General Terms and Conditions for the sale of the product below:
- Ordered on .................../ delivered on ...................
- Product ...................
- Order no.: ...................
- Customer address: ...................
- Date: ...................
In order for the withdrawal period to be respected, the Customer must send his communication relating to the exercise of the right of withdrawal
before the end of the withdrawal period.
Effects of withdrawal
In the event of withdrawal by the Customer, the Vendor undertakes to reimburse all sums paid, including delivery charges, without undue delay, and at the latest within fourteen (14) days from the date on which he is informed of the withdrawal.
of the Customer's decision to withdraw (article L. 221-24 of the French Consumer Code).
Unless the Vendor offers to collect the Products himself, the Vendor may defer reimbursement until the Products have been collected or until the Customer has provided proof of shipment of the Products, whichever comes first.
The Vendor will make the refund using the same means of payment that the Customer used for the initial transaction, unless the Customer expressly agrees to use another means of payment and insofar as the refund will not incur any costs for the Customer.
Return procedure
In any event, the Customer must return the goods to the Vendor at the following address, no later than fourteen (14) days after communicating his/her decision to withdraw from the present GTCS: Laparisienneofficielle@gmail.com
 Address:Â
AEJ CORP LTD
14 Place de l'Oratoire, 44000 Nantes
TEL: 0782079172
This period is deemed to have been respected if the Customer returns the goods before the fourteen (14) day period has expired.
Return costs
The Customer shall bear the direct cost of returning the goods.
Condition of returned goods
The Product must be returned in accordance with the Vendor's instructions, and must include all the accessories delivered.
The Customer shall only be liable for any depreciation of the good resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product.
In other words, the Customer has the possibility of testing the Product, but may be held liable if he/she carries out manipulations other than those necessary.
Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following cases:
- The supply of services fully performed before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, the performance of which has begun with his prior and express agreement and with his acknowledgement of the loss of his right of withdrawal, when the service has been fully performed by the trader;
- The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and likely to occur during the withdrawal period;
- The supply of goods made to the consumer's specifications or clearly personalized;
- The supply of goods likely to deteriorate or expire rapidly;
- Supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection;
- The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;
- The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose value agreed at the conclusion of the contract depends on market fluctuations beyond the control of the professional;
- Maintenance or repair work to be carried out urgently at the consumer's home
expressly requested by the consumer, within the limit of the spare parts and work
strictly necessary to respond to the emergency;
- Supply of audio or video recordings or computer software when unsealed by the consumer after delivery;
- The supply of a newspaper, periodical or magazine, except for subscription contracts for these publications;
- Conclusion of a public auction;
- Provision of accommodation services, other than residential accommodation, goods transport services, car rental, catering or leisure activities to be provided on a specific date or at a specific time;
- The supply of digital content without material support, the performance of which has begun before the end of the withdrawal period and, if the contract subjects the consumer to an obligation to pay, where :
- He/she has given his/her express prior consent for performance of the contract to begin before expiry of the withdrawal period; and
- He has acknowledged that he will lose his right of withdrawal; and
- The professional has provided confirmation of the consumer's agreement in accordance with the provisions of the second paragraph of article L. 221-13 of the French Consumer Code.
(Article L. 221-28 of the French Consumer Code)
Appendix 3. Delivery policy
Delivery zone
The Products offered can only be delivered within the Territory.
It is not possible to place an Order for any delivery address outside this Territory.
Products are shipped to the delivery address(es) indicated by the Customer during the Order process.
Delivery time
The lead times for preparing and invoicing an order, prior to dispatch of Products in stock, are given on the Site. These times do not include weekends or public holidays.
An e-mail message will automatically be sent to the Customer when the Products are dispatched, provided that the e-mail address given in the registration form is correct.
Delivery times and costs
During the Order process, the Vendor informs the Customer of the possible delivery times and shipping methods for the Products purchased. Shipping costs are calculated according to the delivery method, the weight of the package and the delivery address.
The amount of these costs will be due by the Customer in addition to the price of the Products purchased.
Delivery times and costs are detailed on the Site.
Delivery methods
The following delivery methods are available: postal delivery
In the event of absence, a notice will be left for the Customer to collect the parcel from the post office.
Delivery problems
In the event of a breach by the professional of his obligation to deliver, the Customer may avail himself of Article L. 216-6 of the French Consumer Code, which provides for the possibility :
- To notify the suspension of payment of all or part of the price until the professional performs, under the conditions of articles 1219 and 1220 of the Civil Code;
- Rescind the contract if, after giving formal notice to the professional to deliver within a
delivery within a reasonable additional period, the latter has not performed within this period.
The contract shall be deemed to have been rescinded upon receipt by the Seller of the letter or writing informing it of such rescission, unless the Seller has performed in the meantime.
The Customer may cancel the contract immediately:
- When the professional refuses to deliver the Product or when it is obvious that he will not
deliver the good;
- When the professional does not fulfil his obligation to deliver the Product on the date or at the expiry of the time limit stipulated in article L. 216-1 of the French Consumer Code, and this date or time limit constitutes an essential condition of the contract for the Customer. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request made by the Customer prior to the conclusion of the contract.
If the contract is terminated in accordance with these conditions, the Vendor will reimburse the Customer for all sums paid, at the latest within fourteen (14) days of the date on which the contract was terminated.

