TERMS AND CONDITIONS OF SALE
The present general terms and conditions of sale (hereinafter the "General Terms and Conditions" or "General Terms and Conditions
" or "GTC") apply to any purchase made by an individual with the status of
consumer (hereinafter the "Customer"), on the Internet Site : Laprisienne-officielle.com (hereinafter referred to as the "Site") from AEJ CORP LTD, a company incorporated under the laws of the United Kingdom with a share capital of 1000 GPB, registered under the number 15099234, whose registered office is located at 126 East Ferry Road, Canary Wharf, Dept 5394, London, England, E14 9FP, represented by its director, Mr Jules COTTEREAU, duly authorized for the purposes of the present
(hereinafter referred to as the "Company"), email address: aejcorpltd@gmail.com telephone number: 0771949714 (hereinafter referred to as the "Seller").
These General Terms and Conditions of Sale govern the sale and delivery of Products ordered by Customers from the Vendor via the Site.
They are accessible and printable at any time via a hypertext link available on the home page of the
Site.
IMPORTANT
Any Order placed on the Site implies the Customer's unreserved acceptance of these General Terms and Conditions of Sale.
Definitions : The terms used below have the following meanings in these General Terms and Conditions of Sale:
"Customer" refers to the Vendor's co-contractor, who warrants that he/she is a consumer as defined by French law and jurisprudence. As such, it is expressly stipulated that the Customer is a natural person acting for purposes that do not fall within the scope of his or her commercial, industrial, artisanal,
liberal or agricultural activity.
" Order": refers to the purchase of Products by a Customer on the Site.
" Account": refers to the space dedicated to the Customer and associated with all the data provided by the Customer, hosted on the Site. Access to the Account is via the Customer's Identifiers.
" Identifiers": refers to the e-mail address or identifier chosen during registration, and the password chosen by the Customer, required to access his/her Account on the Site.
"Delivery": refers to the first presentation of the Products to the Customer. Delivery": refers to the first presentation of the Products ordered by the Customer at the delivery address indicated at the time of the Order.
" Products": refers to all Products marketed by the Vendor on the Site, namely rare Products (Scarf, Kimono, Dress, Beret, etc.).
" Site": designates the Internet Site of the Vendor accessible at the following address: Laparisienne-officielle.com
"Territory": refers to Metropolitan France.
Subject
These General Terms and Conditions of Sale govern the sale of Products by the Vendor via the Site.
The Customer is clearly informed and acknowledges that the Site is intended for consumers and professionals, but that these General Terms and Conditions of Sale govern only the sale of Products on the Site to consumers.
If you are a professional, the contractual conditions governing your transaction on the Site with the Vendor are available at the following address: Laparisienne-officielle.com
Acceptance of terms and conditions
The Customer undertakes to read the present General Terms and Conditions of Sale carefully and to accept them
expressly, before proceeding with the payment of an Order for Products placed on the Site.
The present General Terms and Conditions are referenced at the bottom of each page of the Site by means of a link accessible at the following address Laparisienne-officielle@gmail.com and must be consulted before placing the Order. The Customer is invited to carefully read, download and print the General Terms and Conditions of Sale, and to keep a copy of them.
The Vendor advises the Customer to read the General Terms and Conditions of Sale with each new Order, as the latest version of these General Terms and Conditions of Sale applies to all new Orders for Products.
By clicking on the "Add to cart" button to place the Order, and then on the second "Confirm
Order" button to confirm said Order, the Customer acknowledges having read, understood and accepted the General Terms and Conditions without limitation or condition.
Ordering products on the site To be able to purchase a Product, the Customer must be at least eighteen (18) years old and/or have legal capacity and be a consumer.
To purchase a Product on the Site, the Customer must be registered and logged into his/her Account.
4.1. Registration procedure
All Customers have the option of registering on their first visit to the Site in order to create an Account.
Customer registration on the Site is free of charge.
In order to open an Account, the Customer must :
Choose a login;
Enter your e-mail address;
Choose a password.
Any incomplete registration will not be validated, which the Customer acknowledges and accepts.
The information provided by the Customer to the Vendor at the time of registration must be complete, accurate, up-to-date, sincere and not misleading. The Vendor reserves the right to ask the Customer to confirm, by any appropriate means, his/her identity, eligibility and the information provided.
Customers are informed and accept that the information entered for the purposes of creating or updating their Account constitutes proof of their identity. The information entered by Customers is binding on them as soon as it has been validated.
Customers undertake to update this information in their Account without delay in the event of any changes, so that it always corresponds to the aforementioned criteria.
The registration of a Customer automatically leads to the opening of an Account in his/her name, from which he/she will be able to track his/her Orders and return requests, and update his/her personal information.
The e-mail address, or the identifier indicated at the time of registration, and the password constitute the Customer's Identifiers.
The Customer may connect to his/her Account in order to change the password. Customers are advised to change their password on a regular basis.
Customers can access their Account at any time after identifying themselves using their Identifiers.
The Vendor undertakes to keep securely all contractual elements whose retention is required by the law or regulations in force.
4.2. Management of Identifiers
The Customer shall be solely responsible for the use of his Identifiers or actions carried out via his Account.
Should a Customer disclose or use his Identifiers in a manner contrary to their intended purpose, the Vendor may terminate access to the Account without notice or compensation.
Under no circumstances shall the Vendor be held liable in the event of usurpation of a Customer's identity. All access and actions carried out from a Customer's Account shall be presumed to have been carried out by that Customer, insofar as the Vendor is not obliged to and does not have the technical means to ensure the identity of persons having access to the Account.
Any loss, misappropriation or unauthorized use of a Customer's Identifiers and their consequences are the sole responsibility of the Customer, the latter being obliged to notify the Vendor without delay by electronic message sent to the following address :
Laprisienneofficielle@gmail.com
4.3. Deregistration
The Customer may close his Account at any time by sending an e-mail to the following address: Laparisienneofficielle@gmail.com
The Vendor will deactivate the Account as soon as possible, and will send the Customer an e-mail confirming the closure of the Account.
Orders in progress must be paid for by the Customer and delivered by the Vendor.
5.1. Product characteristics
The Vendor undertakes to present, in a clear, legible and comprehensible manner, the essential characteristics of the Products and the compulsory information that the Customer must receive in accordance with French legislation, and to
verify their accuracy.
These characteristics and information appear on the product sheets available on the Site.
These sheets contain, in particular, the description, composition, format, instructions for use and price of the Product.
The Customer undertakes to read this information carefully before placing an Order on the Site.
All Products sold by the Vendor on the Site comply with current European legislation and standards applicable in France.
The Customer is required to read carefully the various warnings appearing on the sheets describing the Products, and in particular the various instructions for use, before placing any Order.
5.2. Order procedure
Product Orders are placed directly on the Site. To place an Order, the Customer must follow the steps described below (please note, however, that depending on the Customer's start page, the steps may differ slightly).
5.2.1. Product selection and purchase options
The Customer must select the Product(s) of his/her choice by clicking on the relevant Product(s) and choosing the desired quantities. Once the Product has been selected, it is placed in the
shopping cart. Customers can then add as many Products as they wish to their basket.
5.2.2. Orders
Once the Products have been selected and placed in the shopping cart, the Customer must click on the shopping cart and check that the contents of the Order are correct (including quantity, characteristics and references of the Products ordered, billing address, payment method and price) before validating its contents.
Once the Customer has validated the contents of the shopping cart and logged in/registered, an automatically completed online form will be displayed, summarizing the price, applicable taxes and delivery charges.
The Customer can then proceed to pay for the Products using the chosen method of payment, by following the instructions on the Site and providing all the information required for the invoicing and Delivery of the Products.
Concerning Products for which options are available, these specific references appear when the correct options have been selected. Orders placed must include all the information required to process the Order.
5.2.3. Acknowledgement of receipt
Once all the steps described above have been completed, a page appears on the Site to acknowledge
receipt of the Customer's Order.
A copy of the Order acknowledgement is automatically sent to the Customer by e-mail, provided that the e-mail address communicated via the registration form is correct.
It is specified that the Order summary and confirmation e-mail may be retained and printed by the Customer.
5.2.4. Invoicing
During the Order procedure, the Customer must enter the information required for invoicing (the sign (*) indicates the mandatory fields that must be filled in for the Customer's Order to be processed by the Vendor.
The Customer must clearly indicate all information relating to Delivery, in particular
the exact Delivery address, as well as any access code to the Delivery address. The Customer must also specify the chosen method of payment.
Neither the order form that the Customer draws up online, nor the acknowledgement of receipt of the Order that the Vendor sends to the Customer by e-mail, constitute an invoice. Whatever the Order or payment method used, the Customer will receive the original invoice inside the parcel upon delivery of the Products.
5.3. Order date
The Order date is the date on which the Seller acknowledges online receipt of the Order. The
deadlines indicated on the Site only begin to run from this date.
5.4. Prices
For all Products, the Customer will find on the Site prices displayed in euros inclusive of all taxes,
as well as applicable delivery charges (excluding packaging and gifts, depending on the delivery address and the carrier or mode of transport chosen).
Prices inclusive of all taxes include in particular Value Added Tax (VAT) at the rate in force on the Order date. Any change in the applicable rate may have an impact on the price of the Products from the date on which the new rate comes into force.
The applicable VAT rate is expressed as a percentage of the value of the Product sold.
The prices of the Vendor's suppliers are subject to change. Consequently, the prices indicated on the Site may change. They may also be modified in the event of special offers or sales.
The prices indicated are valid, except in the case of gross error. The applicable price is that indicated on the Site on the date the Order is placed by the Customer.
5.5. Product availability
The Vendor undertakes to deliver the Product on the date or within the period indicated to the Customer, unless the parties have agreed otherwise.
The unavailability of a Product is indicated on the page of the Product concerned.
In any event, if unavailability has not been indicated at the time of the Order, the Vendor undertakes to inform the Customer without delay if the Product is unavailable.
In theevent that a Product is unavailable, the Vendor may, and if the parties agree, offer a similar item.
Alternative product of equivalent quality and price, accepted by the Customer.
If the Customer decides to cancel his Order for unavailable Products, he will obtain a refund of all sums paid for the unavailable Products at the latest within fourteen (14) days of the date on which the contract was terminated.
Online feedback.
Within a period of 5 days following the dispatch of Products purchased on the Site, the Customer will receive an e-mail allowing him to leave a review of his purchasing experience.
The Product review will be visible on the Product sheet and on the Site's home page.
In the context of the dissemination of online reviews carried out on the Site, the Vendor expressly undertakes by the present
to provide users with fair, clear and transparent information on the methods of publication and processing of online reviews. In this respect, the Vendor undertakes in particular to display the date
of the review and any updates.
The Vendor moderates reviews on the basis of the following criteria: offensive, defamatory, racist or illicit content.
The Vendor may classify published online reviews according to the following criteria:
The date of the review and the date of any updates;
The date of the consumer experience concerned by the review.
In the event of a review being carried out, the Vendor undertakes to ensure that the processing of personal data carried out in this context complies with the French Data Protection Act no. 78-17 of January 6, 1978, as amended, and with the RGPD.
No consideration is provided by the Vendor in exchange for the submission of a review by a Customer.
The Vendor has set up a free feature enabling any user to report a problem with a review, by sending an e-mail to : Laparisienneofficielle@gmail.com
A posteriori, and in the event of a relevant report, the Vendor undertakes to delete a review insofar as it:
- Does not comply with these General Terms and Conditions of Sale;
- Contains abusive, defamatory, racist or illegal content.
Right of retraction
Les modalités du droit de rétractation sont prévues dans la « politique de rétractation », politique disponible en Annexe 2 des présentes.
8.1. Moyens de paiement
Le Client peut payer ses Produits en ligne sur le Site suivant les moyens proposés par le Vendeur c'est-à -dire par :
- Carte bancaire.
Il est à ce titre précisé que toutes les informations relatives au paiement fournies sur le Site ne sont pas conservées et sont utilisées directement par notre partenaire Shopify Payments selon un module de paiement sécurité.
8.2. Date de paiement
En cas de paiement unique par carte de crédit, le compte du Client sera débité dès la Commande de Produits
passée sur le Site.
En cas de Livraison partielle, le montant total sera débité du compte du Client au plus tôt lorsque le premier colis sera expédié.
Si le Client décide d'annuler sa Commande de Produits indisponibles, le remboursement s'effectuera conformément au dernier paragraphe de l'article 5.5 des présentes Conditions Générales.
8.3. Refus de paiement
Si la banque refuse de débiter une carte ou autre moyen de paiement, le Client devra contacter le Service Client du Vendeur afin de payer la Commande par tout autre moyen de paiement valable et accepté par le Vendeur.
Dans l'hypothèse où, pour quelle que raison que ce soit, opposition, refus ou autre, la transmission du flux d'argent dû par le Client s'avèrerait impossible, la Commande serait annulée et la vente automatiquement résiliée.
Transfert de propriété
Le Vendeur reste le propriétaire des Produits livrés jusqu'à leur complet paiement par le Client.
Les dispositions ci-dessus ne font pas obstacle au transfert au Client, au moment où ce dernier ou un tiers désigné par lui prend physiquement possession de ce Produit, des risques de perte ou d'endommagement des Produits faisant l'objet de la réserve de propriété, ainsi que des risques de dommage qu'ils pourront entraîner.
En cas de remise à un transporteur autre que celui proposé par le Vendeur, le risque de perte ou d'endommagement du Produit est transféré au Client lors de la remise du Produit au transporteur.
Livraison
Les modalités de Livraison des Produits sont prévues dans la « Politique de Livraison » visée en Annexe 3 des présentes.
Responsabilité
La responsabilité du Vendeur ne pourra en aucun cas être engagée en cas d'inexécution ou de mauvaise exécution des obligations contractuelles imputables au Client, notamment lors de la saisie de sa Commande.
Le Vendeur ne pourra être tenu pour responsable, ou considéré comme ayant failli aux présentes, pour tout retard ou inexécution de l'une de ses obligations décrites dans les présentes CGV, lorsque la cause du retard ou de l'inexécution est liée à un cas de force majeure telle qu'elle est définie par la jurisprudence des cours et Tribunaux français.
Il est par ailleurs précisé que le Vendeur ne contrôle pas les sites web qui sont directement ou indirectement liés au Site. En conséquence, il exclut toute responsabilité au titre des informations qui y sont publiées. Les liens vers des sites web de tiers ne sont fournis qu'à titre indicatif et aucune garantie n'est fournie quant à leur contenu.
Force majeure
La responsabilité du Vendeur ne pourra pas être mise en œuvre si la non-exécution ou le retard dans l'exécution
de l'une de ses obligations décrites dans les présentes CGV découle d'un cas de force majeure.
Il y a force majeure en matière contractuelle lorsqu'un événement échappant au contrôle du débiteur, qui ne pouvait être raisonnablement prévu lors de la conclusion du contrat et dont les effets ne peuvent être évités par des mesures appropriées, empêche l'exécution de son obligation par le débiteur.
Si l'empêchement est temporaire, l'exécution de l'obligation est suspendue à moins que le retard qui en résulterait ne justifie la résolution du contrat. Si l'empêchement est définitif, le contrat est résolu de plein droit et les parties sont libérées de leurs obligations dans les conditions prévues aux articles 1351 et 1351-1 du Code civil.
En cas de survenance d'un des évènements susvisés, le Vendeur s'efforcera d'informer le Client dès que possible.
Données personnelles
Tout consommateur a la possibilité de s'inscrire gratuitement sur la liste d'opposition au démarchage téléphonique BLOCTEL : https://www.bloctel.gouv.fr/.
Conformément à la loi n o 2020-901 du 24 juillet 2020 visant à encadrer le démarchage téléphonique et à lutter contre les appels frauduleux, tout professionnel se réserve le droit de démarcher un consommateur inscrit sur la liste d'opposition au démarchage téléphonique lorsqu'il s'agit de sollicitations intervenant dans le cadre de
l'exécution d'un contrat en cours et ayant un rapport avec l'objet dudit contrat, y compris lorsqu'il s'agit de proposer au consommateur des produits ou services afférents ou complémentaires à l'objet du contrat en cours ou de nature à améliorer ses performances ou sa qualité.
Le Vendeur collecte sur le Site des données personnelles concernant ses Clients dans le cadre de la gestion des demandes d'information, de la gestion et du suivi des Comptes et contrats, de la gestion des Commandes et Livraisons des Produits, de la gestion du paiement, du bon fonctionnement et de l'amélioration permanente du Site, de la gestion des demandes de droits issus du RGPD et, si le Client a expressément choisi cette option, lui envoyer des newsletters et offres commerciales, sauf si le Client ne souhaite plus recevoir de telles communications de la part du Vendeur.
À ce titre, le Client est invité à consulter la Politique de Confidentialité du Vendeur accessible à l'adresse suivante : Laparisienne-officielle.com qui lui donnera plus amples informations relatives à la protection des données à  caractère personnel, aux traitements effectués via le Site et aux modalités d'exercice des droits.
Réclamations – services clients
Le Vendeur met à la disposition du Client un « Service téléphonique Client » au numéro suivant :
0771949714 (numéro non surtaxé) disponible du Lundi au Jeudi de 10h à 15h
Toute réclamation écrite du Client devra être transmise par courrier à l'adresse suivante à AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, Royaume-Uni, ou par
courrier électronique à l'adresse suivante : Laprisienneofficelle@gmail.com
Propriété intellectuelle
Tous les éléments visuels et sonores du Site, y compris la technologie sous-jacente utilisée, sont protégés par le droit d'auteur, le droit des marques et/ou des brevets.
Ces éléments sont la propriété exclusive du Vendeur ou ce dernier bénéficie d'une licence en permettant l'exploitation commerciale.
Toute personne qui édite un site web et souhaite créer un lien hypertexte direct vers le Site doit demander l'autorisation du Vendeur par écrit.
Cette autorisation du Vendeur ne sera en aucun cas accordée de manière définitive. Ce lien devra être supprimé à la demande du Vendeur. Les liens hypertextes vers le Site qui utilisent des techniques tels que le cadrage (framing) ou l'insertion par liens hypertextes (in-line linking) sont strictement interdits.
Toute représentation ou reproduction, totale ou partielle, du Site et de son contenu, par quel que procédé que ce soit, sans l'autorisation préalable expresse du Vendeur, est interdite et constituera une contrefaçon sanctionnée par les dispositions du Code de la Propriété Intellectuelle.
L'acceptation des présentes CGV vaut reconnaissance par le Client des droits de propriété intellectuelle du Vendeur et engagement à les respecter.
Validité des conditions générales
Toute modification de la législation ou de la réglementation en vigueur, ou toute décision d'un tribunal compétent invalidant une ou plusieurs clauses des présentes Conditions Générales de Vente ne saurait affecter la validité des présentes Conditions Générales de Vente. Une telle modification ou décision n'autorise en aucun cas les Clients à méconnaître les présentes Conditions Générales de Vente.
Modification des conditions générales
Les présentes Conditions Générales de Vente s'appliquent à toutes les Commandes effectuées en ligne sur le Site, tant que le Site est disponible en ligne.
Les Conditions Générales sont datées de manière précise et pourront être modifiées et mises à jour par le Vendeur à tout moment. Les Conditions Générales applicables sont celles en vigueur au moment de la Commande.
Les modifications apportées aux Conditions Générales ne s'appliqueront pas aux Produits déjà achetés.
Compétence et droit applicable
Les présentes conditions générales ainsi que les relations entre le client et le vendeur sont régies par le droit
français. En cas de litige relatif à la conclusion, l'interprétation, l'exécution ou la cessation du présent contrat sera soumis au tribunal judiciaire de Parisexclusivement compétent, y compris en réferé ou par requête, nonobstant pluralité de défendeurs, demande incidente, appel en garantie, procédure d'urgence, par référé ou par requête.
Toutefois, préalablement à tout recours, le Client est invité à contacter le service réclamation du Vendeur.
Si aucun accord n'est trouvé ou si le Client justifie avoir tenté, au préalable, de résoudre son litige directement auprès du Vendeur par une réclamation écrite, il sera alors proposé une procédure de médiation facultative, menée dans un esprit de loyauté et de bonne foi en vue de parvenir à un accord amiable lors de la survenance
de tout conflit relatif aux présentes CGV, y compris portant sur sa validité.
Pour enclencher cette médiation, le Client peut contacter le médiateur de la consommation du Vendeur :
....nom et coordonnées................
Tout consommateur a également la possibilité de recourir à la plateforme européenne de règlement en ligne des litiges accessible à l'adresse suivante :
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR.
La partie souhaitant mettre en œuvre le processus de médiation devra préalablement en informer l'autre partie par lettre recommandée avec accusé de réception à l’adresse postale suivante : AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, Royaume-Uni en indiquant les éléments du conflit.
Le Client reste libre d’accepter ou de refuser le recours à la médiation et, en cas de recours à la médiation, chaque partie est libre d’accepter ou de refuser la solution proposée par le médiateur.
Dans l’hypothèse d’un échec de la médiation, le litige sera confié à la juridiction compétente désignée ci-dessus.
Annexe 1 – Les garanties légales
En dehors des garanties commerciales que le Vendeur pourrait proposer pour certains Produits, tout Client bénéficie de garanties « légales » pour l'ensemble des Produits, qui sont détaillées ci-dessous, conformément à  l'article L. 221-5 du Code de la consommation :
Le consommateur dispose d'un délai de deux ans à compter de la délivrance du bien pour obtenir la mise en œuvre de la garantie légale de conformité en cas d'apparition d'un défaut de conformité. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité et non la date d'apparition de celui-ci.
Lorsque le contrat de vente du bien prévoit la fourniture d'un contenu numérique ou d'un service numérique de manière continue pendant une durée supérieure à deux ans, la garantie légale est applicable à ce contenu numérique ou ce service numérique tout au long de la période de fourniture prévue. Durant ce délai, le consommateur n'est tenu d'établir que l'existence du défaut de conformité affectant le contenu numérique ou le
service numérique et non la date d'apparition de celui-ci.
La garantie légale de conformité emporte obligation pour le professionnel, le cas échéant, de fournir toutes les mises à jour nécessaires au maintien de la conformité du bien.
La garantie légale de conformité donne au consommateur droit à la réparation ou au remplacement du bien dans un délai de trente jours suivant sa demande, sans frais et sans inconvénient majeur pour lui.
Si le bien est réparé dans le cadre de la garantie légale de conformité, le consommateur bénéficie d'une extension de six mois de la garantie initiale.
Si le consommateur demande la réparation du bien, mais que le vendeur impose le remplacement, la garantie légale de conformité est renouvelée pour une période de deux ans à compter de la date de remplacement du bien.
Le consommateur peut obtenir une réduction du prix d'achat en conservant le bien ou mettre fin au contrat en se faisant rembourser intégralement contre restitution du bien, si :
1Âş The professional refuses to repair or replace the good;
2Âş The repair or replacement of the good takes place after a period of thirty days;
3Âş The repair or replacement of the good causes a major inconvenience for the
consumer, in particular when the consumer definitively bears the costs of
taking back or removing the non-conforming good, or if he bears the costs of installing the repaired or replacement good;
4Âş The non-conformity of the good persists despite the unsuccessful attempt by the
seller to bring it into conformity.
The consumer is also entitled to a reduction in the price of the goods or to rescission of the contract where the lack of conformity is so serious as to justify immediate reduction in the price or rescission of the contract. In this case, the consumer is not obliged to request repair or replacement of the goods beforehand.
The consumer is not entitled to have the sale rescinded if the lack of conformity is minor.
Any period during which the goods are immobilized for repair or replacement suspends the warranty remaining until delivery of the repaired goods.
The rights mentioned above result from the application of articles L. 217-1 to L. 217-32 of the French Consumer Code.
Any seller who hinders the implementation of the legal warranty of conformity in bad faith is liable to a civil fine of up to 300,000 euros, which may be increased to 10% of average annual sales (article L. 241-5 of the French Consumer Code).
Consumers also benefit from the legal warranty against hidden defects under articles 1641 to 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the good is kept, or to a full refund in exchange for the return of the good.
Appendix 2: Withdrawal policy
Withdrawal principle
As a matter of principle, the Customer has the right to withdraw by returning or restituting the Product to the Vendor, without giving any reason, except for Products likely to deteriorate or expire rapidly in accordance with Article L. 221-28 of the French Consumer Code.
The Customer shall bear the direct cost of returning the goods.
To this end, the Product must be returned or restituted at the latest within fourteen (14) days following communication of the decision to withdraw, unless the Vendor offers to collect the Product itself.
Withdrawal period
The withdrawal period expires fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the goods.
If the Customer has ordered several Products via a single Order giving rise to several Deliveries (or in the case of an Order for a single Product delivered in several batches), the withdrawal period
will expire fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last good (or batch).
In the event of delivery of the Product in several batches of parts, the withdrawal period will expire fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the last batch or part.
Notification of the right of withdrawal
To exercise his right of withdrawal, the Customer must notify his decision to withdraw by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail) to the following address: Laprisienneofficielle@gmail.com
Alternatively, the form below can be used:
Withdrawal form
(Please complete and return this form only if you wish to withdraw from the contract)
For the attention of La Parisienne
I hereby notify you of my withdrawal from the GTS concerning the sale of the Product below:
Ordered on .................../ delivered on ...................
Product ...................
Order No.: ...................
Customer address: ...................
Date: ................... ...................
In order for the withdrawal period to be respected, the Customer must transmit his communication concerning the exercise
of the right of withdrawal before the expiration of the withdrawal period.
Effects of withdrawal
In the event of withdrawal by the Customer, the Vendor undertakes to reimburse all sums paid, including delivery costs, without undue delay, and at the latest within fourteen (14) days from the
date on which he is informed of the Customer's decision to withdraw (article L. 221-24 of the French Consumer Code).
Unless the Vendor offers to collect the Products himself, the Vendor may defer reimbursement until the Products have been collected or until the Customer has provided proof of shipment of the Products, whichever comes first.
The Vendor will make the refund using the same means of payment that the Customer used for the initial transaction, unless the Customer expressly agrees to use another means of payment and insofar as the refund will not incur any costs for the Customer.
Return procedures
In any event, the Customer must return the goods to the Vendor at the following address no later than fourteen (14) days after communicating his decision to withdraw from the present GTCS: Laparisienneofficielle@gmail.com
This deadline is deemed to have been met if the Customer returns the good before the fourteen (14) day deadline has expired.
Return costs
The Customer shall bear the direct costs of returning the good.
Condition of the good returned
The Product must be returned in accordance with the Vendor's instructions, and in particular must include all the accessories delivered.
The Customer shall only be held liable for any depreciation of the good resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the Product.
In other words, the Customer may test the Product, but may be held liable for any handling other than that necessary.
Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following cases:
The supply of services fully performed before the end of the withdrawal period and, if
the contract subjects the consumer to an obligation to pay, the performance of which has
begun with the consumer's prior and express agreement and with the consumer's acknowledgement of the
loss of his right of withdrawal, when the service has been fully performed by the trader;
The supply of goods or services whose price depends on fluctuations in the
financial market beyond the trader's control and likely to occur during the withdrawal period;
The supply of goods made to the consumer's specifications or
clearly personalized;
The supply of goods likely to deteriorate or expire rapidly;
The supply of goods which have been unsealed by the consumer after delivery and
which cannot be returned for reasons of hygiene or health protection;
The supply of goods which, after delivery and by their nature, are mixed
inseparably with other items;
The supply of alcoholic beverages whose delivery is deferred for more than thirty
days, and whose value agreed at the conclusion of the contract depends on fluctuations in the
market beyond the control of the professional;
Maintenance or repair work to be carried out urgently at the home of the
consumer and expressly requested by him, within the limit of spare parts and
work strictly necessary to respond to the emergency;
Supply of audio or video recordings or computer software when they
have been unsealed by the consumer after delivery;
The supply of a newspaper, periodical or magazine, except for contracts
for subscriptions to such publications;
Concluded at a public auction;
The supply of accommodation services, other than residential accommodation,
goods transport services, car hire, catering or
leisure activities which must be provided on a specific date or at a specific time;
The supply of digital content without material support, the performance of which
began before the end of the withdrawal period and, if the contract subjects the consumer to
an obligation to pay, where:
- He/she has given his/her express prior consent for
performance of the contract to begin before expiry of the
withdrawal period; and
- He has acknowledged that he will lose his right of withdrawal; and
- The professional has provided confirmation of the
consumer's agreement in accordance with the provisions of the second
paragraph of article L. 221-13 of the French Consumer Code.
(Article L. 221-28 of the French Consumer Code)
Appendix 3. Delivery policy
Delivery zone
The Products offered can only be delivered within the Territory.
It is not possible to place an Order for any Delivery address outside this Territory.
The Products are shipped to the Delivery address(es) indicated by the Customer during the Order process.
Shipping time
The times for preparing an Order and then drawing up the invoice, prior to shipment of Products in stock, are mentioned on the Site. These times do not include weekends or public holidays.
An e-mail message will automatically be sent to the Customer when the Products are dispatched, provided that the e-mail address given in the registration form is correct.
Delivery times; Delivery costs
During the Order process, the Vendor informs the Customer of the possible delivery times and methods for the Products purchased. Shipping costs are calculated according to the delivery method, the
package weight and the delivery address.
The amount of these costs will be payable by the Customer in addition to the price of the Products purchased.
Details of delivery times and costs are given on the Site.
Delivery methods
The following delivery methods are available:
delivery by post
The parcel will be handed over to the Customer upon signature and presentation of proof of identity.
In the event of absence, a delivery notice will be left for the Customer to pick up the parcel at the post office.
Delivery Problems
In the event of a breach by the professional of his obligation to deliver, the Customer may avail himself of Article L. 216-6 of the French Consumer Code, which provides for the possibility :
To notify the suspension of payment of all or part of the price until the
professional performs, under the conditions of articles 1219 and 1220 of the Civil Code;
To cancel the contract, if after having given formal notice to the professional to perform the
delivery within a reasonable additional period, the latter has not performed within
this period.
The contract shall be deemed to have been terminated upon receipt by the Seller of the written letter or 39;informing the Seller of
such termination, unless the Seller has performed in the meantime.
The Customer may immediately terminate the contract:
When the professional refuses to deliver the Product or when it is clear that he will not
deliver the good;
When the professional does not fulfil his obligation to deliver the Product on the date
or on expiry of the period provided for in article L. 216-1 of the French Consumer Code, and
this date or this period constitutes an essential condition of the contract for the Customer. This
essential condition results from the circumstances surrounding the conclusion of the contract or
from an express request made by the Customer prior to the conclusion of the contract.
When the contract is terminated under the aforementioned conditions, the Vendor will reimburse the Customer for all
sums paid, at the latest within fourteen (14) days of the date on which the contract was terminated.