GENERAL TERMS AND CONDITIONS OF SALE
These general terms and conditions of sale (hereinafter the “General Terms,” “General Terms and Conditions of Sale,” or “GTC”) apply to any purchase made by a natural person acting as a consumer (hereinafter the “Customer”) on the Website: Laprisienne-officielle.com (hereinafter referred to as the “Website”) from AEJ CORP LTD, a company incorporated under British law with a share capital of GBP 1,000, registered under number 15099234, whose registered office is located at 126 East Ferry Road, Canary Wharf, Dept 5394, London, England, E14 9FP, represented by its director, Mr. Jules COTTEREAU, duly authorized for the purposes hereof (hereinafter referred to as the “Company”), email address: aejcorpltd@gmail.com, telephone number: +33 7 56 95 30 57 (hereinafter “the Seller”).
These General Terms and Conditions of Sale are intended to govern the sale and delivery of the Products ordered by Customers from the Seller via the Website.
They are accessible and printable at any time via a hyperlink available on the Website’s home page.
IMPORTANT
Any order placed on the Website necessarily implies the Customer's unconditional acceptance of these General Terms and Conditions of Sale.
Definitions: The terms used hereafter have the following meanings in these General Terms and Conditions of Sale:
"Customer" means the Seller’s contracting party, who warrants that they have the status of a consumer as defined by French law and case law. In this capacity, it is expressly provided that the Customer is a natural person acting for purposes that do not fall within the scope of their commercial, industrial, artisanal, professional, or agricultural activity.
"Order": means the purchase of Products by a Customer on the Website.
"Account": means the area dedicated to the Customer, associated with all data provided by the Customer, hosted on the Website. Access to the Account is granted using the Customer’s Credentials.
"Credentials": means the email address or the username chosen during registration and the password chosen by the Customer, which are required to access their Account on the Website.
"Delivery": means the first presentation of the Products ordered by the Customer at the delivery address specified during the Order.
"Products": means all Products sold by the Seller on the Website, specifically rare Products (scarves, kimonos, dresses, berets, etc.). "Website": means the Seller’s website accessible at the following address: Laprisienne-officielle.com "Territory": means Metropolitan France.
Subject
These General Terms and Conditions of Sale govern the sale of Products by the Seller via the Website.
The Customer is expressly informed and acknowledges that the Website is intended for both consumers and professionals, but that these General Terms and Conditions of Sale govern only the sale of Products on the Website to consumers.
Acceptance of the General Terms and Conditions
The Customer agrees to carefully read these General Terms and Conditions of Sale and expressly accept them before proceeding with payment for an Order of Products placed on the Website.
These General Terms are linked at the bottom of each page of the Website via a link accessible at the following address: Laprisienne-officielle@gmail.com and must be reviewed before placing an Order. The Customer is encouraged to carefully read, download, and print the General Terms and Conditions of Sale and keep a copy.
The Seller advises the Customer to review the General Terms and Conditions of Sale for each new Order, as the latest version of these Terms applies to any new Order for Products.
By clicking the “Add to Cart” button to place the Order and then the “Confirm Order” button to confirm said Order, the Customer acknowledges having read, understood, and accepted the General Terms and Conditions without limitation or condition.
Ordering Products on the Website To purchase a Product, the Customer must be at least eighteen (18) years old and/or have legal capacity and be a consumer.
5.1. Product Characteristics
The Seller undertakes to present, in a clear, legible, and understandable manner, the essential characteristics of the Products and the mandatory information that the Customer must receive under French law, and to verify their accuracy.
These characteristics and information appear on the product pages on the Website.
These sheets include, in particular, the description, composition, format, intended use, and price of the Product.
The Customer agrees to carefully read this information before placing an Order on the Website.
All Products sold by the Seller on the Website comply with current European legislation and the standards applicable in France.
The Customer must carefully read the various warnings appearing on the Product descriptions, particularly the instructions for use, before placing any Order.
5.2. Ordering Procedure
Product orders are placed directly on the Website. To place an order, the Customer must follow the steps described below (please note, however, that depending on the Customer’s home page, the steps may vary slightly).
5.2.1. Product Selection and Purchase Options
The Customer must select the Product(s) of their choice by clicking on the relevant Product(s) and selecting the desired quantities. Once a Product is selected, it is added to the Customer’s cart. The Customer may then add as many Products as they wish to their cart.
5.2.2. Orders
Once the Products have been selected and added to their cart, the Customer must click on the cart and verify that the Order details are correct (including the quantity, characteristics, and product codes of the ordered Products, the billing address, the payment method, and the price) before confirming the order. Once the Customer has confirmed the cart contents and has logged in or registered, an automatically populated online form will appear, summarizing the price, applicable taxes, and shipping fees. The Customer can then proceed to pay for the Products using the chosen payment method, following the instructions on the Website and providing all the information necessary for billing and delivery of the Products. For Products with available options, the specific product codes will be displayed once the correct options have been selected. Orders placed must include all the information necessary for the proper processing of the Order.
5.2.3. Acknowledgment of Receipt
Once all the steps described above are completed, a page appears on the Website confirming receipt of the Customer's Order. A copy of the Order confirmation is automatically sent to the Customer by email, provided that the email address provided on the registration form is correct.
Please note that the Customer may save and print both the Order summary and the confirmation email.
5.2.4. Billing
During the ordering process, the Customer must enter the information required for billing (fields marked with an asterisk (*) are mandatory and must be completed so that the Customer’s Order can be processed by the Seller). In particular, the Customer must clearly provide all information related to delivery, including the exact delivery address and any access code for the delivery address. The Customer must also specify the chosen payment method. Neither the order form, nor the Customer’s online session, nor the order acknowledgment 5.3 .
Order Date The Order Date is the date
on which the Seller acknowledges receipt of the Order online displayed in euros, all taxes included (TTC), as well as the applicable delivery fees (excluding packaging and gifts, depending on the delivery address and the carrier or mode of delivery selected). TTC prices include, in particular, Value Added Tax (VAT) at the rate in effect on the order date. Any change in the applicable rate may affect the price of the products as of the date the new rate takes effect. The applicable VAT rate is expressed as a percentage of the value of the Product sold. The prices charged by the Seller’s suppliers are subject to change. Consequently, the prices listed on the Website may change. They may also be adjusted in the event of promotions or special sales. The prices listed are valid, except in the case of a gross error. The applicable price is the one listed on the Website on the date the Customer places the Order. 5.5. Product Availability
The Seller agrees to deliver the Product on the date or within the time frame specified to the Customer, unless the parties have agreed otherwise. The unavailability of a Product is indicated on the page for that Product. In any case, if the unavailability was not indicated at the time the Order was placed, the Seller agrees to notify the Customer without delay if the Product is unavailable. In the event that a Product is unavailable, the Seller may, subject to the parties’ agreement, offer a similar item.
An alternative product of equivalent quality and price, accepted by the Customer. If the Customer decides to cancel their Order for Unavailable Products, they will receive a refund of all amounts paid for the Unavailable Products no later than fourteen (14) days after the date the contract was issued.
Online reviews. Within 5 days of the shipment of the Products purchased on the Site, the Customer will receive an email inviting them to leave a review of their shopping experience.
The product review will be visible on the product page and on the Site's homepage.
With regard to the publication of online reviews on the Site, the Seller specifically agrees to provide users with fair, clear, and transparent information regarding the terms for publishing and processing reviews posted online. In this regard, the Seller agrees, in particular, to display the date of the review and any updates made to it.
The Seller moderates reviews based on the following criteria: harmful, defamatory, racist, or unlawful content.
The Seller may sort published online reviews according to the following criteria:
— The date of the review and the date of each update made to it;
— The date of the consumer experience covered by the review.
In the event of a review of the reviews, the Seller undertakes that the processing of personal data carried out in this context will comply with Law No. 78-17 of January 6, 1978, as amended, relating to information technology, files, and civil liberties, and the GDPR.
The Seller does not provide any compensation in exchange for a Customer submitting a review.
The Seller provides a free feature that allows any user to report a problem with a review by sending an email to: Laparisienneofficielle@gmail.com
Subsequently, and in the event of a valid report, the Seller undertakes to remove a review to the extent that it:
- Did not comply with these General Terms and Conditions of Sale;
- Contained harmful, defamatory, racist, or unlawful content.
Right of Withdrawal
The terms and conditions governing the right of withdrawal are set forth in the “Withdrawal Policy,” which is included in Appendix 2 hereto.
8.1. Payment methods
The Customer may pay for their Products online on the Site using the payment methods offered by the Seller, namely:
- Credit card.
For this reason, none of the information provided on the Site is stored; instead, it is processed directly by our partner, Shopify Payments, using a secure payment module.
8.2. Payment date
In the case of a single credit card payment, the Customer's account will be charged as soon as the Product Order is placed on the Site.
In the case of a partial delivery, the total amount will be debited from the Customer's account no sooner than when the first package is shipped.
If the Customer decides to cancel their Product Order for products that are unavailable, the refund will be issued in accordance with the last paragraph of Article 5.5 of these General Terms and Conditions.
8.3. Payment Refusal
If the bank refuses to process a charge to a card or other payment method, the Customer must contact the Seller's Customer Service to pay for the Order using any other valid payment method accepted by the Seller.
In the event that, for any reason—whether due to objection, refusal, or otherwise—the transfer of the funds owed by the Customer proves impossible, the Order will be canceled and the sale automatically rescinded.
Transfer of ownership
The Seller retains ownership of the delivered Products until the Customer has paid for them in full.
The above provisions do not prevent the transfer to the Customer—at the time the Customer or a third party designated by the Customer takes physical possession of this Product—of the risks of loss or damage to the Products subject to retention of title, as well as the risks of damage that they may cause.
If the Product is delivered to a carrier other than the one offered by the Seller, the risk of loss or damage to the Product passes to the Customer upon delivery of the Product to the carrier.
Delivery
The terms and conditions governing the delivery of the Products are set forth in the “Delivery Policy” referred to in Appendix 3 hereto.
Liability
Under no circumstances may the Seller be held liable in the event of non-performance or improper performance of contractual obligations attributable to the Customer, particularly when placing an Order.
The Seller shall not be held liable, nor shall it be deemed to have breached these General Terms and Conditions, for any delay or failure to perform any of its obligations described herein, when the cause of the delay or failure to perform is attributable to a force majeure event as defined by the case law of the French courts and tribunals. It is also specified that the Seller has no control over websites that are directly or indirectly linked to the Site. Consequently, the Seller disclaims all liability for the information published on such websites. Links to third-party websites are provided for informational purposes only, and no guarantee is given regarding their content.
Force majeure
The Seller shall not be held liable if the failure to perform or delay in performing any of its obligations described in these General Terms and Conditions results from a force majeure event. A force majeure event in contractual matters occurs when an event beyond the debtor’s control—which could not have been reasonably foreseen at the time the contract was entered into and whose effects cannot be prevented by appropriate measures—prevents the debtor from performing its obligation. If the impediment is temporary, performance of the obligation is suspended unless the resulting delay justifies termination of the contract. If the impediment is permanent, the contract is terminated by operation of law, and the parties are released from their obligations under the conditions provided for in Articles 1351 and 1351-1 of the Civil Code. In the event of a suspected force majeure event, the Seller will endeavor to inform the Customer as soon as possible.
Personal data
Every consumer has the option to register for free on the BLOCTEL do-not-call list: https://www.bloctel.gouv.fr/. In accordance with Law No. 2020-901 of July 24, 2020, which aims to regulate telemarketing and combat fraudulent calls, any business retains the right to market to a consumer registered on the telemarketing opt-out list, including when offering the consumer products or services related to or complementary to the subject matter of the current contract or intended to improve its performance or quality.
The Seller collects personal data about its Customers on the Site for the purpose of handling information requests, managing and monitoring Accounts and contracts, managing Product Orders and Deliveries, processing payments, ensuring the proper functioning and continuous improvement of the Site, handling requests regarding rights under the GDPR, and, if the Customer has expressly opted in, sending them newsletters and promotional offers, unless the Customer no longer wishes to receive such communications from the Seller.
To this end, the Customer is invited to review the Seller’s Privacy Policy, available at the following address: Laparisienne-officielle.com, which provides more detailed information regarding the protection of personal data, the processing carried out through the Site, and the procedures for exercising their rights.
Complaints - customer services
The Seller has made a “Customer Telephone Service” available to the Customer at the following number:
+33 7 56 95 30 57 (non-premium rate number) available Monday through Thursday from 10 a.m. to 3 p.m.
Any written complaint from the Customer must be sent by mail to the following address: AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdomor by
Email us at the following address: Laparisienneofficelle@gmail.com
Intellectual property
All visual and audio elements of the Site, including the underlying technology used, are protected by copyright, trademark, and/or patent law. These elements are the exclusive property of the Seller, or the Seller holds a license permitting their commercial use.
Any person who operates a website and wishes to create a direct hyperlink to the Site must request written permission from the Seller.
Under no circumstances will the Seller grant this permission on a permanent basis. This link must be removed upon the Seller’s request. Hyperlinks to the Site that use techniques such as framing or in-line linking are strictly prohibited. Any representation or reproduction, in whole or in part, of the Site and its content, by any means whatsoever, without the Seller’s express prior authorization, is prohibited and will constitute an infringement punishable under the provisions of the Intellectual Property Code. Acceptance of these General Terms and Conditions constitutes the Customer’s acknowledgment of the Seller’s intellectual property rights and their commitment to respect them.
Validity of the general terms and conditions
Any change in current laws or regulations, or any decision by a competent court invalidating one or more provisions of the current General Terms and Conditions of Sale, shall not affect the validity of the current General Terms and Conditions of Sale. Under no circumstances shall such a change or decision authorize Customers to disregard these General Terms and Conditions of Sale.
Amendment to the General Terms and Conditions
These General Terms and Conditions of Sale apply to all orders placed online on the Site, as long as the Site is available online.
The General Terms and Conditions are specifically dated and may be modified and updated by the Seller at any time. The applicable General Terms and Conditions are those in effect at the time the Order is placed. Proposed changes to the General Terms and Conditions will not apply to Products that have already been purchased.
Jurisdiction and applicable law
These general terms and conditions, as well as the relationship between the customer and the seller, are governed by French law. Any dispute relating to the conclusion, interpretation, performance, or termination of this contract shall be subject to the exclusive jurisdiction of the Paris Judicial Court, including through summary proceedings or applications, regardless of whether there are multiple defendants, a counterclaim, a third-party claim, urgent proceedings, summary proceedings, or applications.
However, before initiating any legal proceedings, the Customer is encouraged to contact the Seller's customer service department.
If no agreement is reached or if the Customer can demonstrate that they have previously attempted to resolve their dispute directly with the Seller by submitting a written complaint, an optional mediation procedure will be offered, conducted in a spirit of fairness and good faith with a view to reaching an amicable settlement in the event of any dispute relating to these General Terms and Conditions, including as to their validity.
To initiate this mediation, the Customer may contact the Seller's consumer mediator:
Name: MCP MÉDIATION
Contact information:
Tel: 01 40 61 03 33
Address: 12 square Desnouettes 75015 Paris
Any consumer also has the option to use the European online dispute resolution platform, which is available at the following address:
https://ec.europa.eu/consumers/odr/main/index.cfm event=main.home2.show&lng=FR. The party wishing to initiate the mediation process must first notify the other party by certified mail with return receipt requested at the following mailing address: AeJ Corp Ltd, 126 East Ferry Road, London, E14 9FP, United Kingdom stating the details of the dispute. The Customer remains free to accept or refuse mediation, and, in the event that mediation proceeds, each party is free to accept or refuse the solution proposed by the mediator.
In the event that mediation fails, the dispute will be referred to the competent court designated above.
Appendix 1 – Legal Warranties
In addition to any commercial warranties the Seller may offer for certain Products, every Customer is entitled to “statutory” warranties for all Products, as detailed below, in accordance with Article L. 221-5 of the French Consumer Code:
The consumer has a period of two years from the delivery of the goods to enforce the legal guarantee of conformity in the event that a lack of conformity arises. During this period, the consumer is only required to establish the existence of the lack of conformity and not the date on which it arose.
When the contract for the sale of goods provides for the continuous supply of digital content or a digital service for a period exceeding two years, the statutory warranty applies to such digital content or digital service throughout the planned supply period. During this period, the consumer is only required to establish the existence of the lack of conformity affecting the digital content or digital service, not the date on which it appeared.
The legal guarantee of conformity requires the trader, where applicable, to provide all necessary updates to maintain the conformity of the goods.
The legal guarantee of conformity entitles the consumer to have the goods repaired or replaced within thirty days of their request, free of charge and without significant inconvenience to them.
If the goods are repaired under the legal guarantee of conformity, the consumer is entitled to a six-month extension of the original warranty. If the consumer requests repair of the goods but the seller insists on replacement, the legal guarantee of conformity is renewed for a period of two years from the date of replacement of the goods.
The consumer may obtain a reduction in the purchase price while keeping the goods or terminate the contract and receive a full refund upon return of the goods, if:
1. The seller refuses to repair or replace the goods;
2. The repair or replacement of the goods takes place after a period of thirty days;
3. The repair or replacement of the goods causes significant inconvenience to the
consumer, particularly when the consumer permanently bears the costs of
returning or picking up the nonconforming goods, or if they bear the costs of installing the repaired or replacement goods;
4. The nonconformity of the goods persists despite the
seller’s unsuccessful attempt to bring them into conformity.
The consumer is also entitled to a price reduction for the goods or to terminate the contract when the lack of conformity is so serious that it justifies an immediate price reduction or termination of the contract. In such cases, the consumer is not required to request that the goods be repaired or replaced beforehand.
The consumer is not entitled to terminate the sale if the lack of conformity is minor.
Any period during which the goods are out of service for repair or replacement suspends the remaining warranty until the goods are delivered in their restored condition.
The rights mentioned above arise from the application of Articles L. 217-1 through L. 217-32 of the French Consumer Code.
A seller who unlawfully and in bad faith prevents the enforcement of the legal warranty of conformity may face a civil fine of up to 300,000 euros, which may be increased to up to 10% of the average annual turnover (Article L. 241-5 of the French Consumer Code).
The consumer is also entitled to the legal warranty against hidden defects pursuant to Articles 1641 through 1649 of the French Civil Code, for a period of two years from the discovery of the defect. This warranty entitles the consumer to a price reduction if the goods are retained or to a full refund upon return of the goods.
Appendix 2: Withdrawal Policy
Right of Withdrawal
The Customer generally has the right to withdraw by returning or restoring the Product to the Seller, without providing a reason, except for Products that are liable to deteriorate or expire quickly, in accordance with Article L. 221-28 of the French Consumer Code.
The Customer shall bear the direct costs of returning the goods.
To this end, the Product must be returned or restored no later than fourteen (14) days after notifying the Seller of the decision to withdraw, unless the Seller offers to pick up the Product themselves.
Withdrawal Period
The withdrawal period expires fourteen (14) days after you, or a third party other than the carrier and designated by you, physically takes possession of the goods.
If the Customer has ordered multiple Products in a single Order resulting in multiple Deliveries (or if an Order for a single Product is delivered in multiple shipments), the withdrawal period
will expire fourteen (14) days after you, or a third party other than the carrier and designated by you, physically takes possession of the last item (or shipment).
If the Product is delivered in several batches of items, the withdrawal period will expire fourteen (14) days after you, or a third party other than the carrier and designated by you, physically takes possession of the last batch or item.
Notification of the Right of Withdrawal
To exercise the right of withdrawal, the Customer must notify their decision to withdraw by means of an unambiguous statement (for example, a letter sent by mail, fax, or email) to the following address: Laprisienneofficielle@gmail.com
They may also use the form below:
Withdrawal Form
(Please complete and return this form only if you wish to withdraw from the contract)
To the attention of La Parisienne
I hereby notify you of my withdrawal from the General Terms and Conditions of Sale relating to the sale of the Product listed below:
— Ordered on .................../ delivered on ...................
— Product ...................
— Order No.: ...................
— Customer Address: ...................
— Date: ...................
In order to comply with the withdrawal period, the Customer must submit their notice regarding the exercise
the right of withdrawal before the withdrawal period expires.
Effects of Withdrawal
In the event of withdrawal by the Customer, the Seller agrees to refund all amounts paid, including shipping costs, without undue delay, and no later than fourteen (14) days from the
date on which the Seller is informed of the Customer’s decision to withdraw (Article L. 221-24 of the French Consumer Code).
Unless the Seller offers to pick up the Products itself, the Seller may defer the refund until the Products have been picked up or until the Customer has provided proof of shipment of the Products, whichever occurs first.
The Seller will issue the refund using the same payment method the Customer used for the initial transaction, unless the Customer expressly agrees to the use of another payment method and provided that the refund does not incur any costs for the Customer.
Return Policy
In any event, the Customer must return the goods to the Seller at the following address no later than fourteen (14) days after communicating their decision to withdraw under these General Terms and Conditions:
AEJ CORP LTD
Warehouse No. 1, 5th Floor, Block B, Building 16, Shapuwei Industrial and Entrepreneurial Zone, Songgang Road, Bao'an District, Shenzhen, Guangdong Province
TEL: +33 7 56 95 30 57
This period is deemed to have been met if the Customer returns the goods before the end of the fourteen (14) day period.
Return Costs
The Customer must bear the direct costs of returning the goods.
Condition of the returned goods
The Product must be returned in accordance with the Seller’s instructions and must include all accessories provided.
The Customer shall only be liable for any depreciation of the goods resulting from handling beyond what is necessary to establish the nature, characteristics, and proper functioning of the Product.
In other words, the Customer may test the Product, but may be held liable if they handle it in a manner beyond what is necessary.
Exclusions from the right of withdrawal
The right of withdrawal does not apply in the following cases:
— The provision of services fully performed before the end of the withdrawal period and, if the contract imposes a payment obligation on the consumer, which began with the consumer’s prior and express consent and acknowledgment of the loss of their right of withdrawal, when the professional has fully performed the service;
— The provision of goods or services whose price depends on fluctuations in the financial market beyond the seller’s control and which are likely to occur during the withdrawal period;
— The provision of goods made to the consumer’s specifications or clearly personalized;
— The supply of goods that are liable to deteriorate or expire rapidly;
— The supply of goods that have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection;
— The provision of goods which, after delivery and by their nature, are inseparably mixed with other items;
— The supply of alcoholic beverages whose delivery is deferred for more than thirty days and whose value, agreed upon at the time the contract was concluded, depends on market fluctuations beyond the seller’s control;
— Maintenance or repair work to be performed urgently at the
consumer’s home and expressly requested by the consumer, limited to spare parts and
work strictly necessary to address the emergency;
— The provision of audio or video recordings or computer software when they have been unsealed by the consumer after delivery;
— The provision of a newspaper, periodical, or magazine, except for subscription contracts for these publications;
— Conclusion at a public auction;
— The provision of lodging services other than residential lodging, freight transportation services, car rentals, catering, or recreational activities that must be provided on a specific date or during a specific period;
— The provision of digital content without a physical medium, the performance of which has begun before the end of the withdrawal period, and, if the contract imposes a payment obligation on the consumer, when:
– They have previously given their express consent for the performance of the contract to begin before the expiration of the withdrawal period; and
– They have acknowledged that they will lose their right of withdrawal; and
– The seller has provided confirmation of the consumer’s consent in accordance with the provisions of the second paragraph of Article L. 221-13 of the French Consumer Code.
(Article L. 221-28 of the French Consumer Code)
Appendix 3. Delivery Policy
Delivery Area
The Products offered can only be delivered within the Territory.
An order cannot be placed for any delivery address located outside this Territory.
The Products are shipped to the delivery address(es) provided by the Customer during the ordering process.
Shipping Timeframe
The timeframes for preparing an order and issuing the invoice, prior to shipping in-stock Products, are listed on the Website. These timeframes do not include weekends or public holidays.
An email will be automatically sent to the Customer when the Products are shipped, provided that the email address provided in the registration form is correct.
Timeframes; Shipping Costs
During the ordering process, the Seller informs the Customer of the available timeframes and shipping options for the purchased Products. Shipping costs are calculated based on the delivery method, the weight of the package, and the delivery address.
The Customer shall pay these costs in addition to the price of the purchased Products.
Details regarding delivery timeframes and costs are provided on the Website.
Delivery Terms
The following delivery methods are available: delivery by mail
If the Customer is not home, a delivery notice will be left so that they can pick up their package at their local post office.
Delivery Issues
In the event that the merchant fails to fulfill its obligation to deliver, the Customer may invoke Article L. 216-6 of the French Consumer Code, which provides the following options:
— To notify the trader of the suspension of payment of all or part of the price until the trader performs, under the conditions set forth in Articles 1219 and 1220 of the French Civil Code;
— To terminate the contract if, after formally notifying the merchant to make
delivery within a reasonable extension of time, the trader has failed to perform within that period.
The contract is deemed terminated upon the Seller's receipt of the letter or other written notice informing the Seller of such termination, unless the Seller has fulfilled its obligations in the meantime.
The Customer may terminate the contract immediately:
— When the seller refuses to deliver the Product or when it is obvious that they
will not deliver the goods;
— When the merchant fails to fulfill its obligation to deliver the Product by the date or upon the expiration of the period provided for in Article L. 216-1 of the French Consumer Code, and when this date or period constitutes an essential condition of the contract for the Customer. This essential condition arises from the circumstances surrounding the conclusion of the contract or from an express request by the Customer prior to the conclusion of the contract.
If the contract is terminated in accordance with the specified conditions, the Seller shall refund the Customer the full amount paid no later than fourteen (14) days after the date the contract was entered into.